Autocheck
Enable your field teams to self-audit their compliance and processes via mobile. You benefit from real-time supervision to immediately correct gaps and ensure operational excellence.
Multi-sources
Connect.
With CX First, connect your automated self-audit processes directly to your platform. Autochecks allow your field teams to carry out regular assessments on quality, compliance, or operational performance. This data is instantly transmitted and consolidated in your dashboard, giving you a real-time view of your operations’ status.
Strategic decision-making
Explore.
Explore your autocheck results through interactive dashboards. View scores obtained for each checkpoint, identify performance gaps, and compare results across stores, departments, or teams. CX First enables you to track trends and analyze discrepancies proactively to ensure continuous compliance.
The ease of handling and using CX First, along with reliable and attentive contacts, allow me to describe our collaboration as being of very high quality. I recommend CX First.
Operational impact
Deploy.
Implement corrective actions based on autocheck results and monitor their impact in real time. Activate automatic alerts for critical discrepancies and ensure follow-up on actions taken by the relevant teams. With CX First, you automate the entire continuous improvement process, ensuring quick closure of non-compliances.
Discover CX First
Take back control of the customer experience.
CX First: the strategic hub that transforms the voice of the customer into a performance driver.
- Centralize your data, manage your teams, align your decisions—all in a single platform designed for executives.
- Already 60,000+ connected sites • 200,000 users • 200 clients in 30 countries
Explore our other use cases
Semantic Analysis
Turn thousands of text verbatims into clear insights: AI detects key themes, emerging trends, and drivers of satisfaction or dissatisfaction. A strategic compass for your decisions.
Quality Management
Manage the quality of your products/services across the entire network using targeted indicators, regular assessments, and automated corrective actions. A proactive approach to raising your standards.
Network Engagement
Boost your network’s engagement (dealerships, agencies, branches) by orchestrating targeted campaigns and internal challenges. CX First helps you mobilize your teams around common objectives while measuring the impact.
Speak with one of our experts
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