Business sectors
CX First by Qualimetrie is the successful combination of a SaaS platform and customer experience and employee experts.
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Health / Beauty
Put the patient/customer at the center: listen to their feedback, understand emotions, and identify possible improvements. CX First transforms customer voices into tools to strengthen trust, loyalty, and service excellence.
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Tourism / Leisure
Track your visitors’ experience from booking to their return. CX First aggregates reviews, on-site feedback, and interactions to identify satisfaction drivers and create memorable moments that foster loyalty.
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Retail
From e-commerce to physical points of sale, CX First unifies customer feedback, detects experience trends, and proposes personalized actions to boost engagement, basket size, and satisfaction.
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Restaurant Industry
Assess the customer experience in the kitchen, dining room, or delivery through reviews, real-time feedback, and surprise audits. CX First transforms this data into action plans to improve quality, build loyalty, and set you apart.
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Industry / Energy
Gather customer and user feedback, combine it with your operational data. CX First helps you identify optimization levers, anticipate breakdowns or pain points, and manage a smoother industrial experience.
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Real Estate
Track the satisfaction of buyers, tenants, or prospects at every stage: viewing, signing, property management. CX First helps you understand expectations, reduce friction, and maximize the reputation of your projects.
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