Employee Surveys
Measure the engagement and perceptions of your internal teams, identify friction points, and build a high-performing work environment. Your HR, operational, and strategic decisions are now based on real data.
Multi-sources
Connect.
CX First allows you to connect all your employee surveys, whether eNPS, engagement polls, or internal evaluations. Centralize employee feedback from various channels (email, mobile, intranet) to gain an overview of the employee experience. Via API or secure file upload, your data is centralized securely to feed a unified dashboard for managing employees and their performance. Manage user rights for viewing results, interactions, creating and managing action plans, and more.
Strategic decision-making
Explore.
With CX First, explore employee feedback through intuitive, personalized dashboards. Analyze eNPS scores, engagement rates, and comments to identify trends and areas for improvement. Compare results across departments, regions, or time periods for an in-depth understanding of team engagement. Integrated semantic analysis also enables you to understand employee sentiment in depth.
The ease of handling and using CX First, along with reliable and attentive contacts, allow me to describe our collaboration as being of very high quality. I recommend CX First.
Operational impact
Deploy.
Automate alerts for critical feedback, track score evolution in real time, and measure the impact of your actions. Collaborate with colleagues to implement actions and request context in an action and dialogue zone. Deploy concrete actions in response to employee feedback through CX First’s action plans.
Discover CX First
Take back control of the customer experience.
CX First: the strategic hub that transforms the voice of the customer into a performance driver.
- Centralize your data, manage your teams, align your decisions—all in a single platform designed for executives.
- Already 60,000+ connected sites • 200,000 users • 200 clients in 30 countries
Explore our other use cases
Semantic Analysis
Turn thousands of text verbatims into clear insights: AI detects key themes, emerging trends, and drivers of satisfaction or dissatisfaction. A strategic compass for your decisions.
Quality Management
Manage the quality of your products/services across the entire network using targeted indicators, regular assessments, and automated corrective actions. A proactive approach to raising your standards.
Network Engagement
Boost your network’s engagement (dealerships, agencies, branches) by orchestrating targeted campaigns and internal challenges. CX First helps you mobilize your teams around common objectives while measuring the impact.
Autocheck
Enable your field teams to self-audit their compliance and processes via mobile. You benefit from real-time supervision to immediately correct gaps and ensure operational excellence.
Speak with one of our experts
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